Our Promises

At HostBee we understand that you have a choice. That's why we go out of our way to make your customer experience with us the best that it can be. To help us achieve this, we have drawn up some things that we promise to you.

1) Be there for you.

We promise to be there to support you and your website 24 hours a day, 7 days a week with dedicated and knowledgable support.

2) To be honest.

We promise to be honest and transparent with you.

3) If we stuff up, to take responsibility and put it right.

When we make a mistake, we will admit it, fix it and compensate you for any loss you suffered.

4) To put you first.

We promise to put your needs and requirements first, by providing you dedicated support and the best technologies.

5) To deliver great value.

We will always provide the best products, at competitive prices.

6) To deliver 99.9% uptime.

We promise that your website will be accessible at least 99.9% of the time (except for times of server maintenance)

We are here for you, 24 hours a day, 365 days a year.

No matter which product you purchase from HostBee, our support team operate 24 hours a day, 7 days a week, 365 days a year. This means you can be confident that regardless of whether it is 1am, or 1pm, you have the support you need. Plus, our servers are closely monitored 24 hours a day to ensure optimum performance.

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