Nectar Load Issue (Resolved)
  • Priority - Critical
  • Affecting Server - Nectar
  • High load reported on the shared server Nectar. We are currently investigating this issue.

  • Date - 23/09/2015 15:41 - 24/09/2015 10:53
  • Last Updated - 23/09/2015 15:42
Issues with Manuka Servers (Resolved)
  • Priority - Critical
  • Affecting Server - Manuka
  • We are currently aware of an issue with Manuka and are working to restore access to the server.

  • Date - 09/07/2015 19:36 - 09/07/2015 19:46
  • Last Updated - 09/07/2015 19:38
High Memory Usage on Manuka (Resolved)
  • Priority - Critical
  • Affecting Server - Manuka
  • We are aware of an issue associated with Manuka, which has resulted in high memory usage which in turn is resulting in slow/not loading websites. We appreciate your patience while we fix this issue.

  • Date - 25/03/2015 08:04 - 25/03/2015 20:14
  • Last Updated - 25/03/2015 08:05
Disk Rebuilding (Resolved)
  • Priority - High
  • Affecting Server - Manuka
  • Services on Manuka are expected to be slower than normal as we complete the final stage of the rebuilding of the disks IO on the server. The scheduled end time for this operation is expected to be by 10am NZ time 14 March.

  • Date - 12/03/2015 23:13 - 18/03/2015 22:27
  • Last Updated - 13/03/2015 08:32
Processor Load Issue (Resolved)
  • Priority - Critical
  • Affecting Server - Manuka
  • Processor Load Issue Found On MANUKA.

    We are currently investigating a load issue on the server Manuka, which is leading to slow websites and cPanel loading speeds. We will update this as the problem is fixed.

  • Date - 11/03/2015 08:04 - 12/03/2015 23:12
  • Last Updated - 12/03/2015 08:36
Load Issues (Resolved)
  • Priority - Critical
  • Affecting Server - Cookie (Retired)
  • Friday 9:16am

    Our Cookie server experienced higher than normal loading early this morning, which resulted in slow load times for customers. We have now rebooted the server and are working on reducing the load on the server.


    UPDATE:


    Following an urgent review of our Cookie specifications, we will be increasung the server RAM by 8GB, in order to ensure load issues don't happen in the future.

  • Date - 20/06/2014 09:08 - 20/06/2014 14:09
  • Last Updated - 27/08/2014 21:26
Nectar Maintenance (Resolved)
  • Priority - Medium
  • Affecting Server - Nectar
  • Routine maintenance on Nectar server. Downtime expected to be a maximum of 10 minutes, between the hours of 11pm and midnight (NZ time).

  • Date - 27/08/2014 23:00 - 28/08/2014 13:40
  • Last Updated - 27/08/2014 19:45
Server Memory Upgrades (Resolved)
  • Priority - Critical
  • Affecting Server - Manuka
  • Server Memory Upgrades to Manuka, Cookie and Clover.

  • Date - 22/08/2014 22:00 - 23/08/2014 21:16
  • Last Updated - 22/08/2014 16:05
Critical Changes to Manuka (Resolved)
  • Priority - Critical
  • Affecting Server - Manuka
  • We are currently making important changes to resource allocations to our server Manuka. This could result in websites being slow to load/down for a couple of minutes.

  • Date - 24/07/2014 16:35 - 24/07/2014 17:33
  • Last Updated - 24/07/2014 17:33
Security Upgrades (Resolved)
  • Priority - Medium
  • Affecting Server - Cookie (Retired)
  • Servers will be down for 15-20 minutes New Zealand Time while we install security upgrades and reboot servers.

  • Date - 16/05/2014 22:50 - 17/05/2014 07:15
  • Last Updated - 16/05/2014 21:52
Support Ticket Issues (Resolved)
  • Priority - High
  • Affecting System - Support Ticket System
  • Currently, we are having issues with invalid support ticket URL's being sent to our customers. If you require assistance, please email directly hello@hostbee.co.nz and we will contact you as soon as we can 🙂 Updates will follow once issue has been resolved.

  • Date - 26/03/2014 23:28 - 27/03/2014 03:00
  • Last Updated - 27/03/2014 20:04
.AU Domain Registrations and Renewals Unavail (Resolved)
  • Priority - Medium
  • Affecting Other - .AU Domain Registration and Renewals
  • .AU domain sales and renewals will be unavailable on Sunday 2nd March between 9:00 - 13:00 AEDT. As AUSregistry performs standard maintenance to the framwork.

  • Date - 02/03/2014 11:00 - 21/03/2014 10:55
  • Last Updated - 28/02/2014 15:50
Account Migration (Resolved)
  • Priority - High
  • Affecting Server - Cookie (Retired)
  • Over the next 24 hours, accounts currently hosted under the server Tasman will be migrated to the HostBee server Alpha. This is expected to be done with mimimal impact on website loading times.

  • Date - 15/02/2014 21:04 - 16/02/2014 15:23
  • Last Updated - 20/02/2014 17:40

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
Manuka PHP Info
Nectar PHP Info

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